Privacy Policy

Introduction

Welcome to Bilby Learning. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Join our waitlist (name, email address)
• Create an account or register for our services
• Contact us with questions or feedback
• Participate in surveys or promotions

Usage Information

We automatically collect certain information about your device and how you interact with our services, including browser type, IP address, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates about our products and services
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for any other purpose with your consent

Audio Recordings and Literacy Analysis

When a child uses our reading program, we collect audio recordings of their voice as they read aloud. These recordings are used exclusively to:

1. Provide feedback and analysis of reading fluency and accuracy.
2. Allow parents or educators to monitor literacy progress over time.
3. Improve our internal speech recognition algorithms.

Retention and Deletion

We retain these audio files only as long as necessary to provide the educational service or until a parent/school requests deletion. Parents may request the permanent deletion of their child's audio recordings at any time by contacting legal@bilbylearning.com.

Third-Party Processing

We may use secure third-party service providers to transcribe or analyze audio.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are designed to be used by parents, educators, and caregivers to support children's learning. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without appropriate consent, please contact us immediately.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@bilbylearning.com